WE’RE HERE TO HELP
Need help choosing the right fire, planning a media wall, checking dimensions or asking about an order? Send us a message and our team will help guide you.
Choosing A Fire
Not sure which Lumo model suits your room, TV wall or fireplace opening? Send us your measurements and we’ll help narrow it down.
INSTALLATION ADVICE
Planning a media wall, chimney breast or inset fireplace upgrade? We can help you check dimensions, manuals and clearances before work begins.
ORDER SUPPORT
Already placed an order? Contact us with your order number and we’ll help with delivery, product support or warranty queries.
SEND US A MESSAGE
Tell us what you are working on and include any useful details such as your room size, TV size, wall width, fireplace opening, product model or order number.
trade accounts
Are you a Trade Professional or Installer?
We offer dedicated support, technical spec packaged, and exclusive pricing structures for Irish Architects, Interior Designers, and Installers